Situation1:John istalkingaboutthebusinesstriparrangement with hissecretary Linda.(A: John Smith B:Linda)A: I'mplanningabusinesstriptoSydney.I'dlike you tomakethenecessary ___1____forme.B: Certainly,sir.I'll getintouchwiththeticket _____2_____ immediately.Whendoyou planto leave?A：IexpecttodepartforSydneyonanearly morning flightonMonday,May6th. And Iwanttostaytherefor threeorfourdays. Please bookanopen ___3_____flight from ShanghaitoSydney.B:Willyouflyfirstclassasusual,sir?And where shallImakethehotel _____4_______?A:Yes,firstclass.I'vebeenquitesatisfiedwith the hotelsI'veusedfor _____5_____ before inSydney. Pleasemakethesamereservationformeat thoseplaces.Gatherallthe informationtogether, andpleasereport backtomeassoonaspossible.B:OK.Situation2:LindaisbookinganairplaneticketforherbossMrSmith.(C:aclerkinaticket agency)C:Flightreservations.HowmayIhelpyou?B:I’dliketomakeareservationforanopen return tickettoSydneyonMay6th morning. Doyouhaveanyfights _____6______?C: Letmesee.Yes,wehaveseatsavailableonFlight 789leavingShanghaiat9 o'clock.Is thatallright?B: Soundsgreat.C:Wouldyoupreferfirstclass,businessor _____7______?B: Firstclass,please.C:Whatisthename,please?B: John Smith.C:HasMrSmithgotanumberwherewecan ______8_____him,ifnecessary?B:Yes.Hisofficenumberis4329988.C:OK.Thetickethasbeenbookedforyou.B:Thankyou.C:Youarewelcome.Situation3:Lindaismaking reservation of a hotel for her boss Mr Smith. (D: a receptionistofHilton Hotel)D:HiltonHotel.MayIhelpyou?B: Yes.I’dliketobookasingleroomforthree nights.D:Whenfor,madam?B: FromMay6thtoMay8th.D:Just amoment,madam.Yes,wehavea _____9_____ forthatperiod.B: What'sthecurrentdaily ____10______?D:It's ＄90pernight.B:All right.Aremealsincludedinit?D:Yes,theyareincluded.B:Thatsoundsgood.D: Ok,thenwhat'syourname,please?B:Please book theroominthenameof JohnSmith.J-O-H-NS-M-I-T-H.D:Andthecontactnumber,please.B:It's4329988.D: Allright.Theroomhasbeenbooked.B:Thankyouverymuch.D:You'rewelcome.Goodbye.B: Bye.