Larry Freed attributed low customer satisfaction to the fact that
A: consumers often failed to see the efforts made by Internet shops.
B: customers’ expectations exceed what the Internet shops are offering.
C: consumer cognitive levels do not rise as easily as sellers believe.
D: customers expect Internet merchants to invest even more heavily.
A: consumers often failed to see the efforts made by Internet shops.
B: customers’ expectations exceed what the Internet shops are offering.
C: consumer cognitive levels do not rise as easily as sellers believe.
D: customers expect Internet merchants to invest even more heavily.
举一反三
- According to Cyber Dialogue, ______. A: online shopping will not replace the traditional shopping habits B: customers seek information via the Internet more often than via any other means C: Internet users prefer to seek information online without making real purchases D: fewer and fewer people purchase what they want via the Internet
- Finding a bargain on the Internet was getting easier partly because______. A: there were more and more online auctions B: there were more and more Internet users C: the consumers had more money to spend D: there were more goods available on the Internet
- Shops try to meet the DIY fashion by offering consumers parts and hardware which they can ________ at home.
- Do you often the Internet?
- The shopping behavior of Internet natives can be revealed by SCIAS. In C, Internet natives value______ A: advertising on color pages B: online reviews C: Offline consumer satisfaction survey