中国大学MOOC: Offering discounts to customers is a way to nurture customer loyalty.
举一反三
- Offering discounts to customers is a way to nurture customer loyalty. A: 正确 B: 错误
- Customer relationship management helps manage detailed information about individual customers and maximize customer loyalty.
- In customer loyalty program, customers are often given a unique ______, such as a membership card.
- Which of the following is NOT true about loyalty card? A: The points earned for buying goods can sometimes be used as money. B: Loyalty cards enable the retailer to know customers' shopping habits. C: Loyalty cards attract customers back to the same retailer. D: With no discounts, loyalty cards can still make more sales.
- The company is offering a five percent discount to the customers as a way _________(promote)its onlinesales.