A: receptional
B: reception
C: receive
D: receptionist
举一反三
- You have a meeting with a client but are expecting a call. You should: A: make sure your cell phone is charged up and turned on B: set your cell phone ring volume to high to ensure you hear any calls C: turn your cell phone off D: tell your client you are expecting a phone call
- The _________ offers the visitor a cup of coffee. A: reception B: receptionist C: receive D: receiver
- Zhang Jingjing works at a hotel as a ( ) . A: receipt B: receive C: receptionist D: reception
- When you get a wrong number in making a long distance call, you are advised to ______. A: hang up the receiver and call again B: check the number and call again C: tell the operator what has happened D: ask the operator to put you through again
- You have a meeting with a client but are expecting a call. You<br/>should ________. A: set your cell phone ring volume to high to ensure you hear any call. B: turn your cell phone off. C: tell your client you are expecting a phone call.
内容
- 0
M: Hello. I’d like to book a single room for next Monday.W: Yes, sir. I will put you through to the reception desk. Who’s the man most likely speaking to（） A: The receptionist B: The hotel manager C: The service maid D: The operator
- 1
You have a meeting with a client but are expecting a call. You should______.
- 2
Listentothedialogueforthelasttimeandfillintheblanksaccordingtowhatyouhaveheard. Receptionist:Hello,sir.MayIhelpyou? Client:Yes,Iwouldlikeasingleroomwithbathjustforacoupleofnights. Receptionist:Haveyoumadeareservation? Client:Yes,Ihave.1__________________________. Receptionist:MayIhaveyourname,please? Client:Yes,2_______________________. Receptionist:Oh,yes,Mr.Johnson.Wehaveyourreservationhere.Wouldyou pleasefilloutthisregistrationcard? Client:Certainly. Receptionist:Yourroomnumberis235,onthesecondfloor.Hereisthekey toyourroom. Client:Thankyou.WhendoIpayfortheroom? Receptionist:3____________________________. Client:Bytheway,doesthepriceincludebreakfast? Receptionist:4_________________________________________. Client:Whereisthedininghall? Receptionist:5______________________________. Client:It’sverykindofyou.Thankyouagain. Receptionist:Youarewelcome.Enjoyyourselfandhaveapleasantstay.
- 3
You can ask foreign guest how they would like to be called and to tell what you would like them to call you.
- 4
【填空题】Secretary: Mr.Smith, . Mr.Smith: Who is it? Secretary: . Mr.Smith: Tell her . Secretary:She says . Mr.Smith:All right. . A: It’s your wife. B: Put her through. C: there is a call for you. D: I’ll call her later. E: it’s urgent.