When you are writing emails for business, ___ A: offensive statements sometimes can solve disputes. B: you can use the internet for private use. C: you can distract yourself if you are in anger . D: you can use emails to solve complex issues.

You can use one method for all your transportation needs or a combination.

Helen asked Roger, “Can you tell me when __________________ (you will have time, will you have time) to see me?”

You can start making a good impression when ________ . A: behave improperly at a job interview B: you have reviewed the career etiquette before the interview C: you open the door of the interviewer’s office D: you look into the interviewer’s eyes

When giving directions, you can ( ). A: use landmarks to tell the person what to watch for. B: use transitions. C: use fixed expressions to show a particular direction. D: offer “Ballpark Figures”