Which of the following statement is true about writing claim letters?
A: A A claim can be made within 60 days after the arrival of the goods.
B: B A long letter with much detail of the problem should be written.
C: C A claim letter should make a specific request for solutions to the problem.
D: D Active voice should be used as much as possible.
A: A A claim can be made within 60 days after the arrival of the goods.
B: B A long letter with much detail of the problem should be written.
C: C A claim letter should make a specific request for solutions to the problem.
D: D Active voice should be used as much as possible.
举一反三
- Passive voice should be used in a claim letter to _________.
- Which of the following statement is true about writing claim letters?
- Claim, if any, must be made within 30 days after the arrival of the goods at the destination, after which no claims will be entertained.
- Which of the following is NOT the way to make a claim more effective? A: A Politely explain the problem B: B Talk about the impact of the problem C: C Request an immediate reply D: D Ask for solutions
- Kim is following the three-part plan to write a direct claim letter about a problem with her digital communication service bundle. What should she put in her opening? ( )