• 2022-06-04
    when making and answering the phone, which behaviors should we avoid?
  • make the call in early morning or midnight with nothing urgentloud talking in publicchew gum or eatmake phone call more than 3 minutes

    内容

    • 0

      ‌When answering the phone for business, you should tell your name and your company’s name in your greeting.‌

    • 1

      It is suggested we should avoid eye contact when talking with someone.

    • 2

      Which information should you ask for when making reservation?

    • 3

      When answering the phone the receiver should pick up the phone within three rings. It is regarded to be very impolite to keep the caller waiting more than half a minute.

    • 4

      We should avoid overuse one or two gestures when giving a speech.