Generally speaking, hotels will try their best to provide guests with professional service and hospitality.
对
举一反三
- The quality of service provided to guests in any type of hospitality operation is influenced most by （）and （）. A: The staff members providing the service B: The standards of service C: Guests'expectations for Service D: The processes they use to provide the service
- Some thirdparty companies neither own the brands nor the hotels, but simply provide professional management service to the hotel’s owners.
- We take great pride in providing our guests with the highest levels of professional and hospitality.
- Hotels and restaurants are also known as the ( ) Industry. A: Hospitality B: Banquet C: Food service D: Tourism
- ( ) are generally hotels with restaurants ，meeting space and entertainment facilities ,and offer a wide range of services including bell service ，laundry Service and room service. A: Limited-service Hotels B: Full-service Hotels C: Economy Hotels D: Suburban Hotels
内容
- 0
Generally speaking, people pay __________ of the total price of the service in America.
- 1
They regard______ as their duty to provide the best service for their customers.
- 2
Section 1“American way of hospitality” According to the author, what does hospitality mean? A: To provide whatever the guests need. B: To make people feel as relaxed as they are at home. C: To ask the guests to eat as much as possible. D: To be as polite and passionate as possible.
- 3
Generally speaking, it would be nice to just try to put some fun into the learning process and _______________.
- 4
Public speaking is a performance, so you should try your best to give the perfect performance.