What did Schultz mean by saying "Service is a lost art in America" (Para. 9)?
A: He wanted to make service an art1st1c work.
B: He wanted to feel the impact of good service.
C: He wanted to revive the spirit of service.
D: He wanted to treat customers in an artistic way.
A: He wanted to make service an art1st1c work.
B: He wanted to feel the impact of good service.
C: He wanted to revive the spirit of service.
D: He wanted to treat customers in an artistic way.
举一反三
- 7: What did Schultz mean by saying "Service is a lost art in America "(Para. 9)?
- What did Bill want to do first（） A: He wanted to have something to eat for lunch. B: He wanted to go to a restaurant for dinner. C: He wanted to make a cup of coffee. D: He wanted to do some farm work.
- Conversation Two Why did the man phone Interserve Customer Service A: He wanted to know what the recorded message means . B: He didn’t know which button to choose. C: He wanted to know if he can use his e-mail address while overseas.
- What did Bill want after this（） A: He wanted some green beans. B: He wanted a big steak. C: He wanted some cake and coffee. D: He wanted lots of potatoes.
- Why did the man call Dick back the first time A: Because he wanted to tell him that he wanted fried chicken. B: Because he wanted to tell him that he wanted a glass of water. C: Because he wanted to change a table.