The right way of offering help on the phone are:
A: How can I help you?
B: What can I do for you ?
C: Do you need help?
D: Hold on, please.
A: How can I help you?
B: What can I do for you ?
C: Do you need help?
D: Hold on, please.
举一反三
- What can the receptionist say to offer help to guests? ( ) A: Can I help you？ B: May I help you? C: How can I help you? D: What can I do for you?
- Choose Tracy's expressions: A: How may I help you? B: Can you hold for a moment? C: what can I do for you? D: Anything I can do for you?
- 询问别人是否需要帮忙可以怎么说？ A: Can I help you？ B: What can I do you for？ C: How may I help you？ D: How I can help you？
- 向客人提供服务，可以说 A: Can I help you B: What I help you C: Anything I can do for you D: What can I do for you
- 向客人提供服务时可以说 A: Can I help you B: May I help you C: What can I do for you D: Anything I can do for you