What did the customers complain about
A: Billing services
B: The voice mail system
C: Delivery delays
D: Quality of the product
A: Billing services
B: The voice mail system
C: Delivery delays
D: Quality of the product
B
举一反三
- What did the woman complain about A: the delay of the order B: the man’s attitude C: the brochures’ quality
- What are the possible reasons for the delays in delivery?
- _______________ is true about customers’complaints. A: Most of the customers will complain about the products. B: Many customers don't even bother to complain C: 20% of customers are satisfied with the original company. D: Customers’satisfaction is relatively enough.
- The passage is mainly about . A: the quality control management B: the importance of customers services C: the return policy of a purchase D: the different payment methods
- What did they talk about A: quality control B: recruiting people C: advertising
内容
- 0
The customers made( complain)_______about the high prices.
- 1
What is true about delivery？（ ） A: We should be really dramatic in a speech B: Delivery can help get the attention of your audiences C: Delivery simply means keeping your voice loud D: There is a standard delivery for all speeches
- 2
Customers are encouraged to complain about faulty goods. In this sentence, “complain” means: A: 抱怨 B: 投诉
- 3
Customers always hope the product quality is worth of its price.
- 4
2. Don’t just ( ) what‘s wrong with it; suggest some positive ways to solve the problem.A complain about B complain of C complain that D complain to A: complain about B: complain of C: complain that D: complain to