The total cost of owning technology resources includes costs for hardware and software upgrades, maintenance, technical support, and training.
举一反三
- Which of the following is not a typical maintenance task within a network maintenance model？（） A: Providing technical customer support B: Changing configurations C: Updating software D: Monitoring network performance E: Replacing hardware F: Scheduling backups
- Train Company has two service departments, Maintenance and Human Resources. Train Company also has two production departments, Mixing and Finishing. Maintenance costs are allocated based on square footage while Human Resources costs are allocated based on number of employees. The following information has been gathered for the current year: Maintenance Human Resources Mixing Finishing Direct costs $50,400 $33,600 $42,000 $70,000 Square footage 1,600 800 3,200 2,400 Number of employees 16 24 48 64 If the direct method is used to allocate service department costs, then the total cost of the Human Resources Department after the Maintenance Department cost allocation would be ________.
- The account executive is asking about post-sales support for a new p5 HMC. They need the pSeries technical specialist to configure an HMC with software support for the customer. Which of the following should the specialist include in the configuration？（） A: Supportline B: ServiceSuite C: Software Maintenance Agreement （SWMA） D: Machine Control Program Remote Support Agreement （MCPRSA）
- Paul’s company offers______. A: high-quality hardware B: tailor-made software C: technical assistance
- Advertising costs are no longer in reasonable ______ to the total cost of the product.