Which one of the following expressions is making apologies?
A: I am sorry.
B: Mr. White is on the phone at the moment.
C: Would you like something to drink?
A: I am sorry.
B: Mr. White is on the phone at the moment.
C: Would you like something to drink?
举一反三
- Which one of the following expressions is making apologies? A: Mr. White is having a meeting right now. B: How would you like your coffee? C: I am sorry you have to wait.
- Would you like something to drink?- ____________.
- When making a call, sometimes there will be something wrong with the phone or telephone line. Which of the following expressions is not right when expressing the problems?
- If you are answering the phone in a business setting, which of these statements is an example of poor hone etiquette. A: He is not in the office at the moment. Would you like to leave a message? B: I don't know where he is. C: I expect her shortly. Would you like to leave a message on her voice mail? D: She is unavailable at the moment. Would you like to leave a message?
- -Would you like to sit down?-___________________________ A: Thank you B: No, but I’d like some water. C: I am sorry you have to wait.