This type of knowledge can be(help) in building customer satisfaction and loyalty.
举一反三
- There is a close connection between customer satisfaction and customer loyalty.
- The costs of _______ are much lower than the costs of recruiting new customers. A: customer satisfaction B: customer loyalty C: customer value D: customer retention
- 客户满意度和忠诚度之间的关系，表现最为紧密的是（ ）。 The relationship between customer satisfaction and loyalty is the most intense ( ).
- _________ is the benefit that a customer will get from a product or service in comparison with its cost. This benefit might be measured in monetary terms, such as when a product helps save the customer money that would have been spent on something else. A: Customer satisfaction B: Customer loyalty C: Customer value D: Customer retention
- Seller: Can I help you? Customer: _______________.