在响铃两三声内接电话
A: It’s important to take message accurately.
B: Don’t call from a noisy environment.
C: Always try to answer answer within two or three rings.
D: As soon as you say”hello,” identify yourself
A: It’s important to take message accurately.
B: Don’t call from a noisy environment.
C: Always try to answer answer within two or three rings.
D: As soon as you say”hello,” identify yourself
举一反三
- What should you do when you are expecting an urgent call while you will be in an important meeting? A: Inform your co-workers that you are expecting an urgent call and that you will need to excuse yourself briefly to answer it. B: Take the call during the meeting, apologize later. C: Take the call anyway, your co-workers will understand that it must have been important. D: Keep the phone switched off, calls can wait.
- When<br/>you're listening to a lecture, your mobile phone rings. You answer the phone call, and begin a conversation on your seat.
- Which one is NOT a polite behavior while taking phone calls? A: Answer the phone with an off-color joke. B: Simply say “Hello!” and wait for the caller’s reply. C: Always answer the phone warmly and with enthusiasm. D: If possible, answer your home phone before the fourth ring.
- Which is NOT the correct statements in the following? A: You can prepare some slides for some expected question. B: You can take the questions in the rehearsal as pre-reviews. C: You cannot say I don't know even if you don’t have an answer. D: You can offer the approach to finding the answer if necessary.
- If you don’t know the answer, what should you do?