When a customer shouts rudely at you , you _____ .
A: keep clam and listen carefully to the customer
B: turn to your manager for help
A: keep clam and listen carefully to the customer
B: turn to your manager for help
举一反三
- You may succeed in selling a product when your customer ________________.
- The customer service staff should listen carefully when dealing with complaints.
- When you are writing a letter to your new customer, you may think about the following factors_______.
- What questions should you ask and answer when you imagine “a day in the life of your customer?”
- When you stay at a hotel, ask the manager to keep your valuables in _________.