What is the purpose of a cancellation number?
A: to protect both the hotel and the guests form errors.
B: to guarantee no-show charges to a credit card account.
C: to prevent an increase in cancellation requests.
D: to challenge a no-show status on the reservation record.
A: to protect both the hotel and the guests form errors.
B: to guarantee no-show charges to a credit card account.
C: to prevent an increase in cancellation requests.
D: to challenge a no-show status on the reservation record.
举一反三
- What should be included in a hotel reservation form?
- A no-show guest is a guest who made a reservation but didn′t come to our hotel.
- When cancellation occurs, clerks should adjust the reservation report accordingly.
- Rearrange the following steps as the right order when check-in. A. Checking the reservation B. Asking the way of payment C. Greeting the guests D. Giving the key card E. Asking to show the ID card or passport ______
- When you check into the hotel in a foreign country, you may be required to show the following things except the ____. A: confirmation slip B: travel insurance policy C: passport D: credit card