How do you offer photocopying service to guests?
a)Greet the guestb)Explain the photocopying ratec)Find out the guest’s requirements, such as size, shade of color, and number of copies, etc. d)Staple the documents for the guest after photocopying
举一反三
- How to you offer wake-up call service for guests?
- Do you offer a wake-up call service for guests A: Making a reservation in a hotel. B: Checking in at a hotel. C: Checking out
- What can the receptionist say to offer help to guests? ( ) A: Can I help you？ B: May I help you? C: How can I help you? D: What can I do for you?
- If you see somebody you know just after a short time，offer your hand and say 'How do you do?'
- How many minutes at least do you need to arrive prior to guests’ arrival?
内容
- 0
A: Hello, Judy, thank you for your waiting, _____________ ?B: Not bad, ______________?A: Good. A: How are you, How do you do B: How are you, How are you C: How do you do, How do you do D: How do you do, How are you
- 1
What should you do to offer good room service? A: have a good knowledge of the menu B: a professional telephone manner
- 2
Do you know how many ____ there are in that company? A: risky B: employees C: lifestyles D: service
- 3
How do you do? I’m li Ming. A: How are you, Mr Li? B: How do you do, Mr Li? C: How do you do, Ming? D: How are you, Ming?
- 4
--________?-- I feel happy. A: How are you B: How do you feel C: How old are you D: How do you do