1.Which of the following items are NOT the duties of a concierge?
A: doing bell service
B: offering information service
C: renting vehicles for guests
D: selling hotel products
A: doing bell service
B: offering information service
C: renting vehicles for guests
D: selling hotel products
举一反三
- Which of the following items are NOT the duties of a concierge?
- what are the duties of the concierge A: do bell service B: giving directions C: suggesting attractions D: book the room
- Which of the following suits for selling service instead of selling products so as to improve environment A: Transportation B: Duplication C: Hairdressing D: All the above
- The Concierge has the duties as follows: A: handling baggage for hotel guests B: providing hotel-specific information C: fixing air conditioner D: suggesting local hotspots and entertainment
- Which of the following descriptions about services are correct? A: Great service does not distinguish destinations and CVBs. B: Offering training service is a CVB service advantage. C: Great service distinguishes destinations and CVBs.