_____ in the office had made a mistake, and the firm regretted causing the customer inconvenience. ”
Someone
举一反三
- They had made a mistake. They had been ____. A: mistake B: correct C: right D: wrong
- You had better try to avoid （） such a mistake again. A: make B: making C: made D: be made
- Little ____ that he had made such a serious mistake until he checked up the bill.
- He was criticized lest he ________ the same mistake again. A: made B: should make C: had made D: would make
- He made a firm ____ to give up smoking and drinking as soon as he discovered that he had a heart trouble.
内容
- 0
If you supervise an employee who made a mistake and find yourself apologizing to a customer or client, it’s important that you （ ）responsibility without dumping all the blame on the employee.
- 1
I really regretted my mistake. It was one that I _______. A: mustn’t make B: ought not to have made C: had not to make D: ought not to be making
- 2
Who made a mistake?
- 3
祖父下定决心戒烟。A. Grandfather has made a firm resolution.B. Grandfather has made a firm resolution to give up smoking.C. Grandfather has made a firm resolution to give up smoke.D. Grandfather has made a firm resolution to give up to smoke.
- 4
the reservation mistake the clerk(职员; made A: mistake of the passenger's name B: mistake of the departure time