When responding to a complaint letter, you’d better express your apology in the beginning.
A: 正确
B: 错误
A: 正确
B: 错误
举一反三
- When responding to a complaint letter, you’d better express your apology in the beginning.
- When you write a letter of apology, you should at the beginning of the letter and clearly state the problem.
- When making a complaint, it is better to refer to the problem directly at the very beginning of the letter.
- What should you do when you receive a letter of complaint?
- When writing a letter of apology, you should be sincere and say sorry.