When making a complaint, it is better to refer to the problem directly at the very beginning of the letter.
举一反三
- Which of the following statement is NOT to refer to the impact of the problem when making a claim?
- When responding to a complaint letter, you’d better express your apology in the beginning.
- When responding to a complaint letter, you’d better express your apology in the beginning. A: 正确 B: 错误
- Which sentence is often used at the beginning of a letter of complaint?
- ______ is mentioned at the beginning of the passage. A: A love letter B: A complaint letter C: A thanks letter D: An invitation letter