Which of the following are true when writing a letter of apology?
A: do not condemn(谴责) yourself too severely , as it may reinforce(加强) irratation of the reader
B: too much reinforcement of the error would work against the purpose of apology
C: an unsolicited (自发的) letter of apology removes a barrier or even preserves(维持) a business relationship
D: the more you condemn yourself, the better
A: do not condemn(谴责) yourself too severely , as it may reinforce(加强) irratation of the reader
B: too much reinforcement of the error would work against the purpose of apology
C: an unsolicited (自发的) letter of apology removes a barrier or even preserves(维持) a business relationship
D: the more you condemn yourself, the better
举一反三
- Which of the following sentences are used for stating makeup when writing an apology letter?
- Which of the following sentences are used for explaining the cause when writing an apology letter?
- The general plan for a letter of apology is: A: begin with an apology and reveal the purpose of the letter B: present the specific situation for which you apologize C: discuss methods to redress(补救) the situation D: close with a positive look to future business or personal relationship
- When writing a letter of apology, you should be sincere and say sorry.
- When responding to a complaint letter, you’d better express your apology in the beginning.