• 2022-05-27
    Which of the following are true when writing a letter of apology?
    A: do not condemn(谴责) yourself too severely , as it may reinforce(加强) irratation of the reader
    B: too much reinforcement of the error would work against the purpose of apology
    C: an unsolicited (自发的) letter of apology removes a barrier or even preserves(维持) a business relationship
    D: the more you condemn yourself, the better