The general plan for a letter of apology is:
A: begin with an apology and reveal the purpose of the letter
B: present the specific situation for which you apologize
C: discuss methods to redress(补救) the situation
D: close with a positive look to future business or personal relationship
A: begin with an apology and reveal the purpose of the letter
B: present the specific situation for which you apologize
C: discuss methods to redress(补救) the situation
D: close with a positive look to future business or personal relationship
A,B,C,D
举一反三
- Which of the following are true when writing a letter of apology? A: do not condemn(谴责) yourself too severely , as it may reinforce(加强) irratation of the reader B: too much reinforcement of the error would work against the purpose of apology C: an unsolicited (自发的) letter of apology removes a barrier or even preserves(维持) a business relationship D: the more you condemn yourself, the better
- What are the steps of writing an apology letter?( ) A: Give your apology at the beginning of the letter. B: State the problem and give explanation for what happened. C: Arrange for a future action to make up. D: Apologize again or give thanks for understanding.
- When you write a letter of apology, you should at the beginning of the letter and clearly state the problem.
- You should send the letter of apology as soon as possible.
- When writing a letter of apology, you should be sincere and say sorry.
内容
- 0
While in the business situation, is the hand-written thank-you letter or the typed one preferred? A: the hand-written thank-you letter B: the typed thank-you letter
- 1
Which of the following sentences are used for stating makeup when writing an apology letter?
- 2
Which of the following sentences are used for explaining the cause when writing an apology letter?
- 3
When responding to a complaint letter, you’d better express your apology in the beginning.
- 4
Write ( ) type of letter when you want to extend a business invitation, such as an invitation to a party or other event. A: thank-you B: congratulation C: invitation D: apology