The general plan for a letter of apology is:
A: begin with an apology and reveal the purpose of the letter
B: present the specific situation for which you apologize
C: discuss methods to redress（补救） the situation
D: close with a positive look to future business or personal relationship
A: begin with an apology and reveal the purpose of the letter
B: present the specific situation for which you apologize
C: discuss methods to redress（补救） the situation
D: close with a positive look to future business or personal relationship
举一反三
- Which of the following are true when writing a letter of apology? A: do not condemn（谴责） yourself too severely , as it may reinforce（加强） irratation of the reader B: too much reinforcement of the error would work against the purpose of apology C: an unsolicited (自发的) letter of apology removes a barrier or even preserves（维持） a business relationship D: the more you condemn yourself, the better
- What are the steps of writing an apology letter?( ) A: Give your apology at the beginning of the letter. B: State the problem and give explanation for what happened. C: Arrange for a future action to make up. D: Apologize again or give thanks for understanding.
- When you write a letter of apology, you should at the beginning of the letter and clearly state the problem.
- You should send the letter of apology as soon as possible.
- When writing a letter of apology, you should be sincere and say sorry.