• 2022-05-27
    The general plan for a letter of apology is:
    A: begin with an apology and reveal the purpose of the letter
    B: present the specific situation for which you apologize
    C: discuss methods to redress(补救) the situation
    D: close with a positive look to future business or personal relationship
  • A,B,C,D

    内容

    • 0

      While in the business situation, is the hand-written thank-you letter or the typed one preferred? A: the hand-written thank-you letter B: the typed thank-you letter

    • 1

      Which of the following sentences are used for stating makeup when writing an apology letter?

    • 2

      Which of the following sentences are used for explaining the cause when writing an apology letter?

    • 3

      When responding to a complaint letter, you’d better express your apology in the beginning.

    • 4

      Write ( ) type of letter when you want to extend a business invitation, such as an invitation to a party or other event. A: thank-you B: congratulation C: invitation D: apology