Which of the following represents the most appropriate apology for an adjustment letter?
A: We understand your reliance on a high-performance router and apologize for the incomplete installation of your DataServe router.
B: We are sorry for any inconvenience this may have caused.
C: We regret the error that caused the system failure you claim on your DataServe router.
D: It is unfortunate that your DataServe router has failed, and we promise that this failure will not occur again.
A: We understand your reliance on a high-performance router and apologize for the incomplete installation of your DataServe router.
B: We are sorry for any inconvenience this may have caused.
C: We regret the error that caused the system failure you claim on your DataServe router.
D: It is unfortunate that your DataServe router has failed, and we promise that this failure will not occur again.
举一反三
- Your delay has caused us inconvenience and we request you do your utmost to dispatch the overdue goods as soon as possible.
- Since your error has caused a great loss to our company, we are reluctantly to lodge a claim ____you.
- We are sorry that we are not _______ a position to promise you to do business on your terms.
- 下面哪个句子不能表示“很抱歉无法接受贵方的订单”？ A: Much to our regret, we could hardly accept your order B: We regret to say that we can’t accept your order C: We are sorry to say that we have to turn down your order D: We here to inform you that we have rejected your order
- If the claim is justified, which of the following sentences can used to reply to your customers?________ A: We have decided to compensate you with a payment of 5%of the total value. B: After making a thorough investigation,we have decided to accept your claim and to compensate you for the full sum involved. C: In view of our friendly business relations,we will accept your claim. D: There are no grounds for this claim so I'm sorry to say we can't accept your claim against us.