In an apology letter, a good apology will communicate three things, they are（ ）.
A: Remedy
B: Regret
C: Responsibility
D: Hurt
A: Remedy
B: Regret
C: Responsibility
D: Hurt
举一反三
- Choose the items often incIuded in a letter of apology A: explanation of the reason B: contact information C: details of the product D: good wish for the customer E: apology to the customer F: solutions for the problems
- What are the steps of writing an apology letter?_
- Write the apology letter as soon as possible.
- Choose the items often included in a letter of apology
- An apology letter can be sent at any time.