举一反三
- You are always a ________ customer of our company, and your presence will definitely make the occasion more successful.
- Dealing with a customer’s complaints, you should_______________. A: repeat back what you are hearing to show that you have listened B: keep on asking questions to dig out the truth C: always stand on your company to defend its benefits D: be very serious towards your customer
- If your company doesn’t want to cooperate with the other company any more, what kind of letter should be written?
- What should you do if you have to break your company policy?
- If it’s an new customer, you can get down to business by talking about your company and the products of your company.
内容
- 0
When answering the phone for business, you should tell your name and your company’s name in your greeting.
- 1
As a receptionist,looking afrer visitors in your company is part of your job.
- 2
If you have the dinner in a restaurant, as a guest, you should argue for__________________ , but always give in and graciously accept the hospitality of your host.
- 3
If you want to reduce your fat in a specific part, you ______. A: should exercise all the muscles of your body B: should exercise that specific part of your body C: should do stomach exercises D: can do any kind of exercise
- 4
34. What should you do if you have to break your company policy? A: Give an excuse to your supervisor B: Promise not to do it next time C: Consult the company’s lawyer D: Ask your supervisor for suggestions