From a customer service _________, will the rule make patients more likely to pay their bills
A: equirement
B: perspective
C: outlook
D: egulation
A: equirement
B: perspective
C: outlook
D: egulation
B
举一反三
- Which of the following is a special patient from the perspective of age？ A: Patients with hypertension B: Elderly patients C: Patients with gastric ulcer D: Male patients
- From airline tickets to rental cars to hotel rooms, you‘ll likely pay more if you book in advance.
- What is correct about the impact of customer engagement on the service system？ A: The higher the customer engagement is, the less the customer's influence on the service is. B: The higher the customer engagement is, the more controllable the service system is. C: The higher the customer engagement is, the lower the service efficiency is. D: The higher the customer engagement is, the higher the customer satisfaction is.
- _________your receipt to the customer service department and they will pay the money back to you.
- People in collectivist cultures are more likely to adopt a win-or-lose perspective in conflict management.
内容
- 0
Great customer service should prevent a repeat contact from the customer on the same topic.
- 1
What does Dr Lucas infer about dentists who take time to chat with patients? A: Patients think these dentists are wasting time. B: Patients consider these dentists caring and compassionate. C: Patients think these dentists are more competent at their jobs. D: Patients are more likely to compliment these dentists.
- 2
Which picture is more likely to be the Western perspective of ‘Self’？ A: The blue one B: The red one
- 3
If you handle the customer’s claim well, your customer is likely to be more loyal than before.
- 4
Who are more likely to make mistakes at work?