Listentothedialogueforthelasttimeandfillintheblanksaccordingtowhatyouhaveheard.
Receptionist:Hello,sir.MayIhelpyou?
Client:Yes,Iwouldlikeasingleroomwithbathjustforacoupleofnights.
Receptionist:Haveyoumadeareservation?
Client:Yes,Ihave.1__________________________.
Receptionist:MayIhaveyourname,please?
Client:Yes,2_______________________.
Receptionist:Oh,yes,Mr.Johnson.Wehaveyourreservationhere.Wouldyou
pleasefilloutthisregistrationcard?
Client:Certainly.
Receptionist:Yourroomnumberis235,onthesecondfloor.Hereisthekey
toyourroom.
Client:Thankyou.WhendoIpayfortheroom?
Receptionist:3____________________________.
Client:Bytheway,doesthepriceincludebreakfast?
Receptionist:4_________________________________________.
Client:Whereisthedininghall?
Receptionist:5______________________________.
Client:It’sverykindofyou.Thankyouagain.
Receptionist:Youarewelcome.Enjoyyourselfandhaveapleasantstay.
Receptionist:Hello,sir.MayIhelpyou?
Client:Yes,Iwouldlikeasingleroomwithbathjustforacoupleofnights.
Receptionist:Haveyoumadeareservation?
Client:Yes,Ihave.1__________________________.
Receptionist:MayIhaveyourname,please?
Client:Yes,2_______________________.
Receptionist:Oh,yes,Mr.Johnson.Wehaveyourreservationhere.Wouldyou
pleasefilloutthisregistrationcard?
Client:Certainly.
Receptionist:Yourroomnumberis235,onthesecondfloor.Hereisthekey
toyourroom.
Client:Thankyou.WhendoIpayfortheroom?
Receptionist:3____________________________.
Client:Bytheway,doesthepriceincludebreakfast?
Receptionist:4_________________________________________.
Client:Whereisthedininghall?
Receptionist:5______________________________.
Client:It’sverykindofyou.Thankyouagain.
Receptionist:Youarewelcome.Enjoyyourselfandhaveapleasantstay.
举一反三
- Tell the _______ that you are expecting a call from this client and to put them through.( ) A: receptional B: reception C: receive D: receptionist
- The receptionist will ¬__________________ .
- As a receptionist in a restaurant you should be
- Receptionist and typist are the positions for services.( )
- Receptionist: Which department ______ in, please? Customer: He’s in the sales department. Receptionist: One moment, please … I’m sorry, ________ at his desk at the moment. Can I take a message?