Which of the following would best refuse a customer claim?
A: We are sorry that we cannot give you a full refund for your DVD player.
B: Because you damaged the DVD player by trying to repair it yourself, we are unable to give you a full refund.
C: The damage to your DVD player is not covered by the warranty, as explained in the enclosed copy of the warranty that came with your DVD player.
D: Although a full refund cannot be issued, we would be happy to repair your DVD player for a nominal fee.
A: We are sorry that we cannot give you a full refund for your DVD player.
B: Because you damaged the DVD player by trying to repair it yourself, we are unable to give you a full refund.
C: The damage to your DVD player is not covered by the warranty, as explained in the enclosed copy of the warranty that came with your DVD player.
D: Although a full refund cannot be issued, we would be happy to repair your DVD player for a nominal fee.
举一反三
- If you are not satisfied with the quality of our product, we will __________ your money in full, and give you a discount on all further purchases. A: rebate B: credit C: refund D: warranty
- Usually we buy a DVD player in a ______ store.
- If you are not satisfied with your ________(purchase), we will give you a full refund.
- We would be ________ if you could send us full details about your products.
- Windows Media Player不能播放DVD。( )(1.0)