The “Tax Refund” logo will show you where to claim your refund. A: 正确 B: 错误

中国大学MOOC: The “Tax Refund” logo will show you where to claim your refund.

If your purchase is not as described or is of low quality, you can return the item to the seller and get a full refund. Conditions for Submitting Refund Requests All products claimed to be not as described must match the items sold by the seller. Refund requests should be submitted during the protection period.

Consumers______faulty goods and demand a refund.

If the staff don’t stamp the tax refund form，you can not receive the refund at the tax refund counter.

Which of the following would best refuse a customer claim? A: We are sorry that we cannot give you a full refund for your DVD player. B: Because you damaged the DVD player by trying to repair it yourself, we are unable to give you a full refund. C: The damage to your DVD player is not covered by the warranty, as explained in the enclosed copy of the warranty that came with your DVD player. D: Although a full refund cannot be issued, we would be happy to repair your DVD player for a nominal fee.

When you get the tax refund at the cash refund counter, you should show your passport and the stamped Global Refund Cheque.

If customers are (satisfy), they may return the product for a full refund.

If the staff don’t stamp the tax refund form，you can still receive the refund at the tax refund counter. A: 正确 B: 错误

中国大学MOOC: If the staff don’t stamp the tax refund form，you can still receive the refund at the tax refund counter.