You should never be angry or accuse the customer when handling a claim.
举一反三
- When you try to handle a claim, apologizing doesn’t mean that you are agreeing with the customer and taking the blame. ( )
- When you try to handle a claim, apologizing means that you are agreeing with the customer and taking the blame. ( ) A: True B: False
- Nothing should be crossed when you serve the customer at an exhibition
- 智慧职教: When handling the reservation of a banquet, what information should you get?
- You can never imagine what great trouble I have had ______ the customer to withdraw a claim. A: persuade B: to persuade C: persuading D: persuaded