Which is NOT included in the personal laundry service for the guests:
Replacement
举一反三
- 【单选题】Which service is not the service in housekeeping department? A. Laundry service B. turn-down service C. morning call service D. luggage service
- Sometimes our guests don’t like to go to the restaurant after a day’s trip. Then they can order food by the hotel service booklet over the phone. So there comes ______. A: laundry service B: message service C: food service D: room service
- which complaints are service related complaints?( ) A: rude behaviour B: refusal to serve the guests C: serve the guests in a cold fashion D: invade guest privacy
- laundry service的中文意思是洗衣服务。
- The quality of service provided to guests in any type of hospitality operation is influenced most by （）and （）. A: The staff members providing the service B: The standards of service C: Guests'expectations for Service D: The processes they use to provide the service
内容
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If the guest requests express service, inform him or her of the ( ). A: tip B: extra charge C: laundry bag D: laundry list
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____is a special service for customers who request their laundry to be returned in a short time.
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Some hotels accept guests’ personal checks.
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Which of the following items is LEAST likely to be included on a payslip? A: Gross pay B: Deductions C: Years of service D: Employee number
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Which of the following is included in world merchandise trade? A: Service industry B: Agricultural labor C: Foreign services D: Mining products