举一反三
- In making a business telephone call, the first step is usually to introduce yourself and your company.
- At the beginning of a business call, you should introduce yourself by _____.
- When making a business call, you should_______________.
- If you are on a business call, focus on the call when visitors approached your desk. ______
- If you don't want anyone to call you, you may need the screen call service.
内容
- 0
What should you do when you are expecting an urgent call while you will be in an important meeting? A: Inform your co-workers that you are expecting an urgent call and that you will need to excuse yourself briefly to answer it. B: Take the call during the meeting, apologize later. C: Take the call anyway, your co-workers will understand that it must have been important. D: Keep the phone switched off, calls can wait.
- 1
When making preparations for a business call, which of the following is not right?
- 2
You can make your business call _________________.
- 3
When you feel necessary to make a business call, pick up your phone immediately in case that you forget.
- 4
What are the proper ways to make a business phone call? A: Each business call should begin by introducing your business and introducing yourself. B: It is important that your voice be inviting to the caller. C: Your tone has to be vibrant. D: When your customers or clients call in, stop what you are doing and focus your attention on answering phone.