When answering the phone, you should not say: “___________.”( ).
A: Who is speaking, please?
B: Who are you?
C: Where are you calling from?
D: Who's that?
A: Who is speaking, please?
B: Who are you?
C: Where are you calling from?
D: Who's that?
举一反三
- Which of the following expressions is NOT appropriate when answering a phone call? A: Can I ask who is calling, please? B: Who’s calling please? C: Who are you? Why are you calling? D: Who shall I say is calling?
- When you are going to answer a phone, first you should politely say “hello”, and greet to the person who is calling .
- 请问,您是哪位? A: who are you,please? B: Who is speaking, please? C: Who are you speaking? D: who is it?
- ---Hello, could i speak to Don please?---___________? A: Who are you? B: Are you Jane? C: Who's speaking?
- When answering the phone, you should not say: “___________.”