What should you NOT do when answering phone calls
A: Answer The Phone With A Smile On Your Face
B: Eat & Drink
C: Speak Clearly
D: Address The Person By Their Title (Mr. / Ms. / Mrs.)
A: Answer The Phone With A Smile On Your Face
B: Eat & Drink
C: Speak Clearly
D: Address The Person By Their Title (Mr. / Ms. / Mrs.)
举一反三
- What is good phone etiquette? ( ) A: ask the person before transferring a call or putting them on hold. B: tell the person you will look into anything you aren't sure about. C: speak clearly and smile as you do D: end by thanking the person for their call.
- What should you do when you are onthe phone?
- What behavior should you avoid when you are talking on the phone? A: speak in an appropriate voice B: know how to answer the phone C: talk continuously D: put someone on hold politely
- When answering the phone, you should not say: “___________.”
- 青书学堂: (1). What should you do when you need to answer a phone call during a performance? ( )