青书学堂: (1). What should you do when you need to answer a phone call during a performance? ( )
举一反三
- What should you do when you are expecting an urgent call while you will be in an important meeting? A: Inform your co-workers that you are expecting an urgent call and that you will need to excuse yourself briefly to answer it. B: Take the call during the meeting, apologize later. C: Take the call anyway, your co-workers will understand that it must have been important. D: Keep the phone switched off, calls can wait.
- What should you do when you are onthe phone?
- What should you do when you call 911?
- When you must sure that you have made all the details correct during a phone call, what shall you say ?
- You are on the phone when the guest arrives at the Front Desk. What should you do for the guest?