• 2022-06-05
    Which of the following practices are good performances of customer service?
    A: Understanding is crucial
    B: Always saying "Yes"
    C: Always apologizing
    D: being a good listener
  • A,D

    内容

    • 0

      以下不能正确进行字符串赋初值的语句是()。? char str[5]="good!";|char *str="good!";|char str[]="good!"; |char str[5]={ 'g','o','o','d'};

    • 1

      下列对枚举类型的使用的代码中错误的是()。 A: enum {no, yes, none}answer; if (answer == yes) { printf("Yes "); } B: enum response{no = -1, yes = 1, none = 0}; enum response answer; C: answer = yes; printf("%d", answer); D: answer = "yes"; printf("%s", answer);

    • 2

      (多选)Which ones of the following expressions mean "a good friend"? A: a bosom friend B: a confidant C: a sworn friend D: a fair-weather friend

    • 3

      Which of the following statements are correct?( ) A: A service usually involves transfer of ownership. B: A physical good is a product. C: A physical good is tangible, a service is intangible. D: A service is a product.

    • 4

      在图书表中查询新书的条件是( )。 A: 新书否=是 B: 新书否="是" C: 新书否=Yes D: 新书否="Yes"