中国大学MOOC: Which of the following practices are good performances of customer service?
举一反三
- Which of the following practices are good performances of customer service? A: Understanding is crucial B: Always saying "Yes" C: Always apologizing D: being a good listener
- 中国大学MOOC: Which of the following are good practices after the lecture?
- 中国大学MOOC: You want to make a complaint at the customer service counter in a supermarket. Which of the following space is appropriate?
- 【单选题】Which of the following is NOT a recognized definition of customer service? A. Customer service as an activity B. Customer service as a theory C. Customer service as performance measures D. Customer service as a philosophy
- 中国大学MOOC: Which of the following is not a feature of a good opening?