中国大学MOOC: You want to make a complaint at the customer service counter in a supermarket. Which of the following space is appropriate?
social space
举一反三
- You want to make a complaint at the customer service counter in a supermarket. Which of the following space is appropriate? A: intimate space B: personal space C: social space D: public space
- You want to make a complaint at the customer service counter in a supermarket. A: intimate space B: personal space C: social space D: public space
- 中国大学MOOC: Which of the following practices are good performances of customer service?
- 中国大学MOOC: Which of the following will not make you look smaller?
- 中国大学MOOC:"When you stand on the stage, delivering a speech with a microphone, which of the following is NOT appropriate?(多选）";
内容
- 0
If you are satisfied with the service, you could make a ______ to the manager. A: noise B: complain C: complaint D: letter of complaint
- 1
【单选题】Which of the following is NOT a recognized definition of customer service? A. Customer service as an activity B. Customer service as a theory C. Customer service as performance measures D. Customer service as a philosophy
- 2
中国大学MOOC: Which of the following is appropriate for presentation?
- 3
中国大学MOOC:"You’re going to make a presentation about people’s increasing reliance on mobile phone. Which of the following is NOT appropriate to be used to grab audience’s attention in the opening of a presentation?";
- 4
中国大学MOOC: Which of the following is appropriate for a date of the conference?