Which of the following is not an example of a primary activity?()
A: Logistics
B: Marketing and sales
C: Customer service
D: Production
A: Logistics
B: Marketing and sales
C: Customer service
D: Production
举一反三
- Research and development, production, marketing and sales, and customer service are all examples of _____. ( ) A: Value creation B: Core competencies C: Secondary activities D: Primary activities
- 【单选题】Which of the following is NOT a recognized definition of customer service? A. Customer service as an activity B. Customer service as a theory C. Customer service as performance measures D. Customer service as a philosophy
- Which of the following methods of market research is not an example of "primary research"? ( ) A: Questionnaires B: A company’s own sales statistics and records C: Test marketing D: Consumer panels
- Which of the following is NOT mentioned in the ad（） A: Branch managers B: Tellers C: Customer Service Reps D: Sales managers
- Which of the following uses customer demand to activate production of an item or service ______ A: jidoka B: andon C: the push method D: the pull method