Business letters are used for longer or more official messages. ( )
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举一反三
- For business letters, what kind of language should be used?
- People used to think the development of electronics may______, but now more and more letters and documents travel electronically.
- An abbreviation is usually written in capital letters and used in trade terms, cables and facsimile, business correspondence and advertisement.
- People usually try to use verbal communication to evaluate the authenticity of their messages when verbal messages conflict with nonverbal messages.
- 中国大学MOOC: Business buyers usually face more complex buying decisions and longer and more ________ decision process.
内容
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What are the types of business letters? A: Letters of establishing business relationship B: Letters of shipment C: Letters of claim D: Letters of acceptance E: Letters of quotation F: Letters of enquiry G: Letters of counter-offer H: Letters of negotiation
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中国大学MOOC: In common communication situations, nonverbal communication messages may ______ verbal communication messages.
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Informal letters are usually business letters or written to strangers.（ ）
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Business letters share nothing with business emails. ( )
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Usually speaking, what are the tones used in business letters? A: being polite B: being considerate C: being friendly D: being regretful