What is the main purpose of this message
A: To inform a customer about a problem
B: To report a shipping delay
C: To confirm the contents of a delivery
D: To advise a customer on a discount option
A: To inform a customer about a problem
B: To report a shipping delay
C: To confirm the contents of a delivery
D: To advise a customer on a discount option
A
举一反三
- What is the main purpose of the report?
- What is the writer’s main purpose?. A: To amuse the reader. B: To inform the reader about Laurel and Hardy. C: To express his opinion about Laurel and Hardy.
- What is not the proper way to inquire customer about their stay?
- What is the reasonable response to the customer's question "May I try it on？" A: 10% discount B: Sure
- What is correct about the impact of customer engagement on the service system？ A: The higher the customer engagement is, the less the customer's influence on the service is. B: The higher the customer engagement is, the more controllable the service system is. C: The higher the customer engagement is, the lower the service efficiency is. D: The higher the customer engagement is, the higher the customer satisfaction is.
内容
- 0
If a customer has a minor problem with your product or service, you might want to consider offering discount for his/her next purchase. This helps to reduce the chance of losing a customer, and minimize the cost of solving the problem.
- 1
The customer left a message _____ he would call me again that afternoon. A: that B: what C: which D: where
- 2
What type of message is this A: A customer complaint B: A training tape C: An opening hours notice D: An automated menu
- 3
What is the problem A: A schedule clash B: Poor sales results C: Disappointing customer feedback D: High staff turnover
- 4
What is CET-4 paragraph translation mainly about?(What are the main contents of CET-4 paragraph translation? )