The key to service is offering a quality service
A: efficiently
B: quickly
C: accurately
D: all of the above
A: efficiently
B: quickly
C: accurately
D: all of the above
举一反三
- There are () aspects of foreign public focus on Chinese companies. A: product quality B: after sales service C: environmental protection and artificial rights D: all of the above
- ________ pricing refers to offering just the right combination of quality and gratifying service at a fair price. A: Markup B: Good-value C: Cost-plus D: Target profit
- service quality
- The quality of service provided to guests in any type of hospitality operation is influenced most by （）and （）. A: The staff members providing the service B: The standards of service C: Guests'expectations for Service D: The processes they use to provide the service
- Which of the following descriptions about services are correct? A: Great service does not distinguish destinations and CVBs. B: Offering training service is a CVB service advantage. C: Great service distinguishes destinations and CVBs.