Listen to your customer patiently and offer appropriate responses.
举一反三
- Direction: Match the suggestions and questions to the appropriate responses.
- When a customer shouts rudely at you , you _____ . A: keep clam and listen carefully to the customer B: turn to your manager for help
- Learning to listen _________ — not just _________ — doesn’t come easily to him.( ) A: passively, patiently B: passively, passively C: patiently, patiently D: patiently, passively
- Listen to customers_____and _____ each question patiently
- 4 【题文】Learning to listen _________ — not just _________ — doesn’t come easily to him. A: passively, patiently B: patiently, patiently C: patiently, passively D: passively，passively