Which of the following is true with regard to services?
A: Services refer to purely tangible products.
B: Services are a form of product that consists of activities, benefits, or satisfactions offered for sale.
C: Services can be stored for later use.
D: Services can be easily separated from their providers.
E: Services are tangible product offerings whose quality can be easily measured.
A: Services refer to purely tangible products.
B: Services are a form of product that consists of activities, benefits, or satisfactions offered for sale.
C: Services can be stored for later use.
D: Services can be easily separated from their providers.
E: Services are tangible product offerings whose quality can be easily measured.
举一反三
- Which of the following is true with regard to services?
- Which of the following statements are false？（ ） A: The tangible nature of services makes their evaluation prior to purchase easy. B: The intangible nature of services makes their evaluation prior to purchase difficult. C: The tangible nature of services makes their evaluation prior to purchase difficult. D: The intangible nature of services makes their evaluation prior to purchase easy.
- Services may be classified as utility services, ( ) services, or coordination services, and can also be thought of as ( ), entity-oriented. A: business B: task-oriented C: application D: system
- There are very few products or services that can be improved. （ ）
- Can you name some services offered on an airplane?