A seller can recommend another product to his potential customer when he doesn't have the product the customer asks for.
举一反三
- _________ is the benefit that a customer will get from a product or service in comparison with its cost. This benefit might be measured in monetary terms, such as when a product helps save the customer money that would have been spent on something else. A: Customer satisfaction B: Customer loyalty C: Customer value D: Customer retention
- If a customer order arrives when product is not available
- Quality is achieved when (). A: the requirements have been met B: customer expectations have been exceeded C: the customer indicates acceptance of the product or service D: the customer stops asking for additional features
- Once the potential customer has tried the product, they are in a better position to decide whether to purchase
- You may succeed in selling a product when your customer ________________. A: feels he needs your product B: thinks your product is cheap C: likes you D: is comfortably seated