If the call is not for you, what should you NOT do?
A: Set the phone down while you get the person.
B: Ask the person politely to wait while you get the person asked for.
C: Cover the receiver and shout for the other person at the top of your lungs.
D: None of the three.
A: Set the phone down while you get the person.
B: Ask the person politely to wait while you get the person asked for.
C: Cover the receiver and shout for the other person at the top of your lungs.
D: None of the three.
C
举一反三
- What should you do to start a conversation if you don’t know the other person? A: Introduce yourself. B: Start talking directly. C: Wait until the other person starts talking. D: Ask the person’s name.
- What is good phone etiquette? （ ） A: ask the person before transferring a call or putting them on hold. B: tell the person you will look into anything you aren't sure about. C: speak clearly and smile as you do D: end by thanking the person for their call.
- 6. Person A: To get an outside line, just dial 0 and the phone number. Or we can place a call for you, if you want. Person B: No, thanks a lot. ________
- 6. Person A: To get an outside line, just dial 0 and the phone number. Or we can place a call for you, if you want.</p> Person B: No, thanks a lot. ________</p>
- You should be specific when you acknowledge the injury you have caused the other person(s). You should be specific when you acknowledge the injury you have caused the other person(s). You should be specific when you acknowledge the injury you have caused the other person(s).
内容
- 0
In a business call, if the person you want is not in, you should ________.
- 1
When you are going to answer a phone, first you should politely say “hello”, and greet to the person who is calling .
- 2
When complaining in person, you should A: get a receipt for what you buy B: speak to someone in authority C: talk directly to the assistant D: ask to see the buyer
- 3
中国大学MOOC: 5. If you’re not sure what is proper to do, you can try to wait for the other person to i .
- 4
If you are asking the other person to repeat on the phone, you may probably say, “___________” A: What’s your phone number, please? B: Could you repeat that, please? C: I'm sorry. I didn’t get what you just said. D: Would you mind spelling that for me, please?