The customer has agreed that the SAN proposal is the best solution for their budget. Howeverthey are still unsure of using such leading edge technology. Which item below would help themfeel more comfortable?（） A: TCO study  B: A demonstration at a BPIC  C: IBM customer references  D: IBM Redbooks

A Power Systems customer would like to upgrade their HMC to the latest version of software tosupport a new hardware feature. What resource will help identify dependencies for firmware and system software for their upgrade？（） A: ITSO Redbooks B: Facts and Features C: System Planning Tool D: Fix Level Recommendation Tool