Hybrid departmentalization occurs when an organization uses more than one type of departmentalization at the same time.

Customer departmentalization is most likely to occur in organizations that maintain physically dispersed and autonomous operations or offices. Departmentalization by geography permits the use of local employees or salespeople.

Departmentalization is a process in job design whereby a firm's overall job is broken down into smaller parts.（)

Organizational design is a process that involves decisions about ________. A: chain of command and span of control B: work specialization and cost-leadership C: departmentalization and diversification D: centralization and differentiation